trilliumeyecare Covid-19 Precautions and Eye Health Measures | Trillium Eye Care
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COVID-19

COVID-19 UPDATES IMPORTANT NOTICE TO ALL PATIENTS

The dedicated doctors and staff at Trillium Eye Care know how important eye care is for you and your family. We have implemented new protocols to ensure the safety of our patients and staff. The health and safety of our patients and staff is always our main priority. Click the link below to schedule an appointment or simply call 904-379-5450.

COVID-19 FAQ

What to expect for your visit during the COVID-19 outbreak ?

The health and safety of our patients and staff is our main priority. We have implemented safety protocols to ensure the safety of our patients and staff.

Health screening

  • We will ask you and all staff health screening questions in writing, or by text message or by email.

  • We will take a non-contact temperature of everyone as they enter.

  • Those who are stopped by screening will be asked to reschedule. Thank you for your understanding.

Social distancing

  • Appointment times will be 30 minutes to an hour apart. Accommodations will be made for families and seniors.

  • Please check into your appointment from your vehicle by calling 904.379.5450.

  • Multiple patients in the office will be avoided if possible. In the rare times that there are multiple patients in the office, we ask that social distancing by maintained as much as possible.

  • Glasses and contacts can be picked up curb-side.

  • If Glasses are in need of adjustments, we ask that patients schedule an appointment.

Protection

  • Staff will wear additional protective gear including goggles, masks, and/or face shields.

  • Equipment will have additional guards as necessary to protect you and staff.

  • All patients and visitors, except those under the age of two (per the CDC), will be asked and required to wear a mask to their appointment. If you do not have one, you will be given a surgical mask upon entering.

Cleaning and disinfecting

  • All examination, lab equipment, and surfaces will be sanitized with CDC approved disinfectants immediately between patients.

  • Bathrooms will be sanitized in between each user

  • Frames that are tried on will be sanitized before being displayed again.

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